Evening appointments available • Serving Adolescents (13+) and Adults

Resilient Pathways Therapy
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Notice of Privacy Practices

RESILIENT PATHWAYS THERAPY

Notice of Privacy Practices & Website Privacy Notice

Website Notice revised: September 28, 2026


THIS NOTICE DESCRIBES HOW YOUR INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS IT. PLEASE REVIEW IT CAREFULLY.


WEBSITE PRIVACY NOTICE

Resilient Pathways Therapy (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through this website.

1. Information We Collect

When you use this website, we may collect information that you voluntarily provide, including:

• Name

• Email address

• Mobile phone number (if provided)

• Information submitted through contact or appointment request forms


We may also collect limited technical information, such as your IP address, browser type, device information, and website usage data to improve website performance, functionality, and security.


2. How We Use Your Information

We use the information you provide to:

• Respond to inquiries

• Schedule or coordinate appointments

• Communicate regarding administrative matters

• Improve our website and services

• Comply with applicable legal obligations

Submitting information through this website, contacting the practice, or requesting an appointment does not establish a therapist-client relationship.


3. Third-Party Administrative Portals

This public website serves as a landing page where prospective and existing clients may learn about Resilient Pathways Therapy services, submit inquiries, and request appointments.


Scheduling, intake documentation, telehealth services, and other administrative functions may be provided through secure third-party administrative platforms.

You acknowledge that a therapist-client relationship with Resilient Pathways Therapy is established only after you have completed the required intake documentation and consent forms within the designated secure third-party administrative portal, your appointment has been accepted, and applicable practice requirements have been satisfied.


4. SMS/Text Communications

If you voluntarily provide your mobile phone number and expressly consent to receive text messages, you may receive SMS communications regarding:

• Appointment scheduling

• Appointment confirmations

• Appointment reminders

• Administrative communications related to your care

• Message frequency varies.

• Message and data rates may apply.

• Reply STOP to opt out at any time.

• Reply HELP for assistance.


Mobile opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.


*Please do not include Protected Health Information or other sensitive or confidential information in text messages.  Current clients should use the secure client portal for confidential communications. 


5. Cookies and Similar Technologies

This website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve website functionality.


When you visit this website, you may be presented with a cookie consent banner that allows you to manage your cookie preferences.


You may also control or disable cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of portions of this website.


6. Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect the information submitted through this website. However, no method of internet transmission or electronic storage is completely secure.


7. Third-Party Links

This website may contain links to secure third-party administrative portals or other external websites. We are not responsible for the privacy practices, security, or content of third-party websites.


8. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Changes become effective when posted on this website.


CONTACT US

If you have questions regarding this Notice of Privacy Practices & Website Privacy Notice, please contact:

• Resilient Pathways Therapy

• Email: juanita@resilientpathways-therapy.com

• Address: 4965 Preston Park Blvd., East Tower, Suite 700, Plano, TX 75093 


You can review our website's Terms of Service by clicking here. 


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Resilient Pathways Therapy

4965 PRESTON PARK BLVD. EAST TOWER, SUITE 700, PLANO TX 75093

(469) 892-0162

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